In today’s global economy, there’s a very good chance that some of your co-workers don’t sit in the same office as you. Or that all of you work remotely without a formal office to speak of. As a result, conference calls have become a key ingredient in team synergy and communication. Hand in hand with business growth and globalization, advances in technology have made long-distance communication even easier. Below we’ll take a look at some of the most popular conference call tools available. And we’ll discuss the most effective tenets of a successful conference call.
How to Lead a Successful Conference Call
We have all attended a poorly run meeting or conference call. When it comes to workplace communication, nothing seems to be more awkward or a bigger waste of time. So, what is the trick to successful conference calls? Here are few elements to keep in mind that just might help your next call be a success:
- Know the Attendees.
You want the people on the call to contribute meaningfully? Understanding who they are, including their goals and responsibilities, will give you a better idea of when and how they should be chiming in.
- Create an Agenda.
Even if it’s a recurring meeting, it’s important that everyone understands what will be discussed. This will also help everyone to properly prepare. Plus, it will keep the call moving efficiently.
- Follow-up with a Recap.
In order to keep everyone on the same page, and make sure people follow through on deliverables, it’s best to send a recap email once the meeting is over. It doesn’t have to be formal, but it should clearly outline what was discussed, and what if any action items there are and when they’re due.
For hints on how to make your conference calls successful, check out this article from the Poynter Institute.
Conference Call Tools
Now that you know how to lead a more effective call, what’s the best tool for you to use? Here are some of the most popular conference call facilitators on the market and our impressions of them:
- GoToMeeting: This is an industry stalwart and quite well-reviewed. It requires attendees to download software for the meeting, which makes it a bit dated in our book. We used it previously, but have since switched.
- Ringcentral: This is what we are using now. Ringcentral has more than just conference call capabilities, such as chat and texting. But, it can be overkill depending on your needs.
- Join.me: This is a newer tech darling. So far, we’ve been impressed, but haven’t yet used it for our own meetings. However, we have attended meetings where Join.me was the facilitator and we were very pleased. It seems reliable and doesn’t require any install.
The most important feature of any system is how well it fits your organization’s needs. These companies are a good place to start when doing your research for the best conference call tools.
If you’d like to discuss your organization’s digital needs and how to better communicate in a global marketplace, please contact us at Energyhill. Our team of multi-level marketing experts are eager to help you and your organization exceed.